DreamPi Troubleshooting

Having issues with your DreamPi? Take a look at the most common problems below and their solutions.

My USB modem only has one light (or no lights on certain USB modems).

This indicates either an incompatible modem, a problem with your internet connection, or a corrupted DreamPi image.


  • If using wired Ethernet, check to make sure the Ethernet cable is plugged in securely to both the Pi and router.
  • If using Wi-Fi, make sure you have the Wi-Fi settings configured correctly. Keep in mind that the Wi-Fi SSID and password are case sensitive.
  • If using Wi-Fi, make sure you have the latest version of DreamPi. Version 1.4 and earlier has issues with Wi-Fi reliability. You can grab the latest version of DreamPi from the Downloads page.
  • Check to make sure your Pi isn't using the 192.168.X.98 IP address. You can check this by plugging the Pi into a TV or monitor and looking for the line that says "My IP address is". The .98 address is reserved for the Dreamcast so it will cause a conflict if the Pi is using this address. To correct this issue, you'll need to set a static IP address on your Pi. Click here for instructions.
  • Check to make sure your USB modem is compatible with Linux. The Dell NW147 (Conexant RD02-D400) is the recommended modem for DreamPi as it will work out-of-the-box with no driver installation required.
  • If using a Dell or Lenovo USB modem, check to make sure it isn't a bootleg. You can do this by removing the two small Phillips screws at the bottom of the modem and opening it. Make sure the circuit board matches this picture. If your modem doesn't match this picture, then it's a fake.
  • Check to make sure your router isn't blocking communication to the Pi. You can do this by going to your router configuration page and checking the firewall settings. You can confirm the issue by turning off the firewall.
  • Check to make sure the power light on your Pi is solid red. If it isn't then it may not be getting enough power. Make sure the power adapter is providing 5v and at least 1A (1000Ma) of current.
  • Check to make sure DreamPi is booting up properly by plugging the Pi into a TV. If you see errors that contain "EXT4-fs" or "Unable to mount root fs" then the DreamPi image is corrupted. Try re-flashing the latest DreamPi image to the card by following the instructions in this video (2:04 mark). If you still see the errors, the card may be bad and need to be replaced.

When I try and dial a connection on my Dreamcast, it says "No dial tone" or "No answer".

This means DreamPi isn't answering the call from the Dreamcast for some reason.


  • Make sure both lights on your USB modem are lit up, indicating DreamPi is ready to accept a connection. If they aren't, see the above troubleshooting steps.
  • Check to make sure your line voltage inducer is working properly. You can do this with a multimeter by setting it to 20v DC and touching one probe to the red wire contact at each end of the phone cable; you should get 9v or more (18v if using a PAL Dreamcast modem).
  • If using a modem with an integrated line voltage inducer, try using a different phone cable. A bad phone cable can cause connection issues.

  • Check to make sure your Dreamcast modem port is free of dust and debris. Try using a can of compressed air to clean it out. You can also remove the modem from the Dreamcast and clean the internal connectors as well. If all else fails, your Dreamcast modem could be broken and needs to be replaced.

I have issues connecting to game servers or have frequent connection issues.

This could indicate a problem with your line voltage inducer, phone cable, Dreamcast modem, or the Pi itself.

  • Check to make sure your Dreamcast modem port is free of dust and debris. Try using a can of compressed air to clean it out. You can also remove the modem from the Dreamcast and clean the internal connectors as well. If all else fails, your Dreamcast modem could be broken and needs to be replaced.
  • Check to make sure your line voltage inducer is working properly. You can do this with a multimeter by setting it to 20v DC and touching one probe to the red wire contact at each end of the phone cable; you should get 9v or more (18v if using a PAL Dreamcast modem).
  • If using a USB modem with an integrated line voltage inducer, try using a different phone cable. A bad phone cable can cause connection issues.
  • Check to make sure the power light on your Pi is solid red. If it isn't then it may not be getting enough power. This could lead to erratic connection issues. Make sure the power adapter is providing 5v and at least 1A (1000Ma) of current.

Game Troubleshooting

Having trouble with a specific game? See the most common issues and solutions below.

Alien Front Online

 
The game goes back to the main menu shortly after selecting 'Online'.
If you used Dreamkey 3.0 to configure your Dreamcast, Alien Front Online won't detect the ISP settings. Use a copy of PlanetWeb or 4x4 Evolution to configure the Dreamcast and try again.

I'm getting the 'Can't Find Server' error.

Make sure you have the latest version of DreamPi. Version 1.5 adds a patch for AFO that redirects it to the private server. You can grab the latest version of DreamPi from the Downloads page.

 

My Dreamcast resets when I try and connect.

Alien Front Online requires a standard length phone number in order to connect. If you have something like 555 set as your phone number on the Dreamcast, AFO will refuse to connect. Set the number to something like 111-1111. 

ChuChu Rocket!

 

The game won't accept my username and password.

The username and password are bound to one particular Dreamcast. If you're trying to connect on another Dreamcast, you'll need to make a new username and password. If you need to reset your password, please contact Shuouma.

 

Ooga Booga

 
I'm experiencing a lot of lag in the game.

This is fairly normal with Ooga Booga. It's a lot more susceptible to lag than most games due to the way it handles it (pausing the game until all players are synced up). To reduce lag, try finding players from the same country to play with. If using Wi-Fi, you can also try switching to a wired connection; this won't always help but it may if you have a weak signal or a bad connection in the first place.

 
I made an account and got a random username or my username changed.

You are always given a randomly generated username when you play for the first time. You may also be assigned a new username if your public IP address changes. To change your username, go here, type in your desired username, and hit 'Change'.

PBA Tour Bowling 2001

 

The game won't accept my password when creating an account.

You must use "pass" as the password when creating an account.

 

POD SpeedZone

 
I get the "Invalid Configuration" error when trying to connect with a broadband adapter.
This is because you have DHCP selected on the LAN Settings page. Make sure you select the "Static IP" tab and use 46.101.91.123 as your DNS server.
 

Phantasy Star Online v.2

 

The game freezes or gives an error when trying to connect.

The North American version of Phantasy Star Online v2 requires the Sylverant PSO Patcher to connect. You can download the patcher from the Downloads page.

 
The game is asking for a serial and key. Where do I find these?
The serial number and key are located on the inside of the case behind the disc. If you are playing with a burned copy of the game, I recommend purchasing a legit copy to get a unique serial and key. While you can use a shared serial and key that you find online, this will prevent you from registering on the Sylverant website, using some of the server features such as automatic character backup, and participating in server events.

Planet Ring

 

Voice chat isn't working.

Make sure you have the latest version of DreamPi. Version 1.5 fixed voice chat in these games. You can grab the latest version of DreamPi from the Downloads page.

 

Other Games / Multiple Games

 

I get an error when trying to start a game with someone. (Applies to multiple games)

If you're able to connect but can't start a game, the problem is that you don't have port forwarding or DMZ set up on your router; this is required for many of the online games. Certain games such as Worms World Party require everyone in the game to have DMZ or port forwarding enabled or the game won't start for anyone. See the Connection Guide for a list of games that require it and information on how to set it up.

The Game I'm Playing Isn't Showing on Dreamcast Now.
Set your DNS on the Dreamcast to 0.0.0.0 and this should solve the issue.
 

I can't connect with Starlancer, PBA Tour Bowling 2001, or The Next Tetris.

Make sure you have the latest version of DreamPi. Version 1.6 includes a fix for certain ISPs that block packets used by these games. You can grab the latest version of DreamPi from the Downloads page.

Don't see your issue listed here? Make a post in the Online section of the Dreamcast-Talk forum to get help.