Sega.com's Online Privacy
Policy
At
Sega.com, we know that safeguarding your privacy is key, and we are
committed to providing you with a safe and secure online environment.
We have adopted a corporate-wide Online Privacy Policy that guides
how we collect, store, and use the information you provide.
Please note, however, that this privacy policy only applies to this
website and to those websites maintained by Sega.com (listed below). This
privacy policy and the certification seal located to your right confirms
that Sega.com is a valid licensee and participating member in the
Entertainment Software Rating Boardfs Privacy Online Program: ESRB Privacy Online. To
protect your privacy, we have voluntarily undertaken this initiative, and
all our websites have been reviewed and certified by ESRB Privacy Online
to meet established online information collection and use practices.
As part of this privacy program, we are subject to frequent audits
of our sites and other enforcement and accountability mechanisms
administered independently by ESRB Privacy Online. ESRB
Privacy Online is a third-party seal provider whose mission is to protect
consumersf online privacy and make the Internet a secure, reliable, and
private place to share information and conduct business.
ESRB Privacy Online promotes and enforces established principles
and guidelines for fair information practices that include requirements of
full disclosure, notice, and informed consent. Whenever
you visit a website that displays the ESRB Privacy Online certification
seal, you can expect to be notified of:
If
you have any questions, complaints, or comments regarding our privacy
statement or policies, please contact the Privacy Policy Administrator at
(415) 701-3628 or send an e-mail to privacy@sega.com.
You can also contact ESRB Privacy Online directly at (212) 759-0700
or by regular mail at 845 Third Avenue, New York, NY 10022.
This privacy policy currently
applies to the following websites operated by Sega.com: www.sega.com www.sega.net In
addition, Sega.com also owns other domain names that point to the websites
listed above and we will from time to time add new sites that may or may
not be listed. Collection
of Information
Most
of the content on Sega.comfs websites are freely available to the
general public. However, in
order to participate in many activities at our websites, such as contests,
chat rooms, message boards, and other interactive features, we ask that
you first register with us and obtain a username and password.
Whatever the activity may be, we only collect your information to
the extent deemed reasonably necessary to fulfill this business objective.
Registered visitors must then log in to access these areas of the
site. Registered visitors
will also be able to receive newsletters and news about games, as well as
receive notification of the latest sales and promotions offered by
Sega.com. The requested
information may include personal identifying information such as your
name, mailing address, phone number, e-mail address, and date of birth.
In addition, Sega.com may collect demographic information such as
fan pages, favorite websites, and quotes. Online
Store Visitors
purchasing merchandise through our online store will be required to
provide additional information including a valid credit card number with
expiration date and billing address.
Once your transaction is processed, your credit card data is
eliminated form our databases. However,
we will still maintain your contact information in case you wish to log in
to other areas of our site(s).
Resumes
Sega.com
allows for the online submission of resumes.
Personal information collected from resumes is used solely for the
purpose of accepting and evaluating candidate submissions for job
postings. This information
may be shared within the company. Chat,
Message Boards, and E-mail Whenever
you give out personal information in public areas on the site
- for example via message boards or chat rooms - that information
can be collected and used by people you don't know.
While we strive to protect our visitorsf personal information and
privacy, we cannot guarantee the security of any information you willingly
disclose or post online in public areas. Any such disclosure or posting is
done at your own risk. For further information on this topic, please read our Terms
of Use. Console
Serial Number
When
activating your 50 free hour trial offer on SegaNet, Sega.com will read
and store the serial number located within your Dreamcast console for the
purpose of tracking your time online.
More information about SegaNet and the terms of the 50 free hour
trial offer can be found in SegaNetfs Terms of Use. Information
Usage and Distribution The information you provide
is collected and used by Sega.com. Sega.com
uses the information you submit to notify you about new products,
contests, features and enhancements, special offers, upgrade
opportunities, and other events of interest. We also use your information
for our internal marketing and demographic studies, so we can constantly
improve our sites and products to better meet our customersf needs.
From
time to time, however, Sega.com may employ third-party vendors, such as
Post Communications, to collect personal information on Sega.comfs
behalf. These third parties
operate or sponsor some of the services we provide you including online
product fulfillment, free e-mail, promotions, and contests and
sweepstakes. When requesting these services, you may be asked to supply
your name, mailing address, phone number, e-mail address, valid credit
card number and expiration date. Although
these third-party vendors, not Sega.com, collects the personal information
you provide when requesting such services, Sega.com still requires that
all third parties adhere to Sega.comfs stated privacy policies. This means that we do not permit third-party vendors such as
Post Communications to sell your information to other third parties. Sega.com
may also share aggregate information about our visitors within the
Sega.com family such as with Sega of America Dreamcast.
For example, we may say a particular game titlefs audience is X%
female and Y% male. This data
is used to customize the content and advertising of Sega.comfs websites
to deliver better experience for our visitors.
It can also help tailor Sega.comfs products and services to meet
the needs of our customers. Third Parties Sega.com
may share your personal information with third-party companies and
organizations. If another company other than Sega.com is collecting your
personal information, you will be notified at the time the information is
collected. If do not want your information shared, you can choose not to
allow the transfer of information by not using that particular service or
by not providing any information at that time. Sega.com
sends to your Web browser most of the advertisements you see when you
visit our sites. However,
Sega.com may allow other companies, called third party ad servers, to
serve advertisements within our Web pages.
Sega.comfs privacy policy does not apply to, and cannot control
the activities of, these other companies.
If you want to prevent a third party ad server from sending or
reading cookies on your computer, you must visit each of companyfs
websites individually and opt-out. Opt-Out If
you do not want Sega.com to send you communications about our products and
services (such as online newsletters), you can choose to opt-out of
receiving these communications. Simply log in to Sega.comfs website
using your current username and password, click on gContact,h and
uncheck the boxes that correspond to the e-mail notifications you no
longer wish to receive. If you are experiencing problems with opting out,
please contact Sega.com at privacy@sega.com. Cookies and IP Addresses Sega.com
uses cookies on our websites. Cookies
are pieces of information that a website transfers to an individual's hard
drive for record-keeping purposes. Cookies make web surfing easier for
personal-computer users by saving your preferences while you're at our
site. Cookies do not include peoplefs names, e-mail addresses, or other
information that is personally identifiable; they are used only to quickly
identify your computer. The
use of cookies is an industry standard--you'll find them at most major
websites. Although most browsers are initially set up to accept
cookies, you can reset your browser to refuse all cookies or indicate when
a cookie is being sent. However,
note that some parts of Sega.comfs websites may not function if you
refuse to accept cookies. We
do not use Internet Protocol (gIPh) addresses.
An IP address is a number that is used by computers on the network
to identify your computer every time you log on to the Internet. However, we can and will use IP addresses to identify a user
when we feel it is necessary to protect our service, site, customers, or
others. Safeguarding
Your Personal Information
To
protect your personal information, we maintain appropriate safeguards to
ensure the security, integrity and privacy of the information you have
provided. These include, among other things, limiting access to such data
to those employees performing a legitimate business function; technical
security measures, such as encryption or passwords, to prevent
unauthorized access; and the storage of data on secure servers or
computers inaccessible by modem. Links to Other Sites You
should be aware that when you are on Sega.comfs websites, you could be
directed to other sites that are beyond our control. There are links to
other sites from Sega.comfs websites that may take you outside our
service. We cannot guarantee that the privacy policies of these websites
meet our high standards and the requirements of the ESRB Privacy Online
Program. As always, we recommend reading the privacy policy of any new
site you go to online. Children
Under 13
Collection of Information Sega.com
does not collect personal information from children under 13.
This category of site visitor, however, can still log in with a
username and password and participate in some areas of the site.
Furthermore, we encourage that neither username nor password be
connected to their real name. A
parent can easily view, correct and/or delete the childfs username and
password by following the instructions below. Access to Mature Content At
Sega.com, we understand the importance of delivering appropriate content
to our audience. Thus, game
content that is rated Mature by the Entertainment Software Rating Board
(gESRBh) can only be accessed by visitors who are over 17 years of
age. Similarly, we do not allow obscene language in chat, message
board, and profile areas and take reasonable technological measures to
prevent this. Review, Correction or Removal
of Personal Information If
for any reason you wish to view, correct or delete the personal
information collected about you or your child, or you wish to opt in or
cancel our promotional e-mails and newsletters, you can easily do so
online. Please log in to the Account section of Sega.comfs website
using your current username and password, select the areas you wish to
change, and edit or delete your information. If you are a current SegaNet
member, please log in to SegaNetfs website, proceed to the Account
section, and follow the directions on changing information. The
information you delete online will be immediately removed from our
database. If you are experiencing problems with changing your information
online, you may contact us at privacy@sega.com. Questions
and Complaints
Any
questions or complaints about Sega.comfs website or this privacy policy
can be resolved by contacting the privacy policy administrator at (415)
701-3628, via e-mail at privacy@sega.com, or by writing to:
Sega.com, Customer Service Department, 650 Townsend Street, Suite 550, San
Francisco, CA 94103-4908. We
encourage our website visitors to read more about online privacy and
consumer protection issues on the Federal Trade Commissionfs website:
http://www.ftc.gov/. @ |